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145 Item(s)

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  1. Targeting UK Mass Affluents with Insurance

    By: Verdict Financial
    , Published: Jan-2017
    , Product code: VF00106IA
    The mass affluent population in the UK is growing, meaning the demographic is an opportunity for providers selling personal insurance. Mass affluents are more likely to be male, have higher household incomes, and be married compared to retail customers. The assets of mass affluents are higher value, making their insurance needs more complex. They have different lifestyles compared to retail customers, meaning they also have different insurance needs. They travel abroad more often, and are more likely to own a second home, a car that requires specialist insurance, and high-value items that require additional cover. The penetration of personal insurance products is higher among mass affluents than retail customers, and they also pay higher premiums.
    $1,295.00

  2. Insurtech and Customer Services: Lessons for the Incumbents

    By: Verdict Financial
    , Published: Jan-2017
    , Product code: VF00108IA
    The emergence of insurtech has been fueled by new digital capabilities and Internet of Things (IoT) devices that are reducing costs, changing systems and processes, and enhancing the consumer experience. From an industry burdened by outdated systems and paper-based operations, the insurtech space has emerged as one of the largest innovation ecosystems globally in 2016, and is set to modernize the industry in the years going forward. It has taken a while for banks and insurance firms to fully embrace fintech innovation, due in part to the amount of legacy systems in place, the heavy dependence on historical data, and the low risk appetite for new insurance-related products at most traditional firms. However, rapidly changing customer behavior, the availability of smart devices, and innovation ecosystems achieving scale provided the industry with a much-needed push in 2016 (and beyond) to adopt insurtech in a huge way.
    $1,295.00

  3. UK Personal Lines Insurance: Distribution and Marketing 2016

    By: Verdict Financial
    , Published: Jan-2017
    , Product code: VF00107IA
    In the midst of an “insurtech” revolution, the personal lines distribution space faces a number of new challenges to the status quo and a raft of opportunities to better engage with customers. New approaches are perhaps most needed by a broker channel that needs to find a reinvigorated sense of its unique benefits, as it has slipped behind the direct channel for share of business. The future of the banking and retail/affinity channels meanwhile depends on the continued appetite these segments have to focus on non-core lines of business.
    $1,295.00

  4. UK Pet Insurance: Distribution and Marketing 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF00103IA
    2016 saw the UK’s supermarkets and major retailers confirm their role in the distribution of pet insurance, with a significant proportion of consumers now seeking alternative channels to obtain their policies. While many pet owners still prefer to approach their insurer directly, supermarkets and retailers are benefiting from those who value convenience and the opportunity to purchase insurance cover at the same time as other products. Much of the growth in this channel can be attributed to the marketing and advertising strategies employed by these groups. Direct mailing is a favored option, as these groups often have a wide customer base and many subscribers to their internet channels, and have a tendency to offer simpler online purchasing platforms than traditional insurers.
    $1,295.00

  5. UK Household Insurance: Distribution and Marketing 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF00102IA
    The direct channel remains the preferred way to purchase home insurance and has gained market share across all three products (contents, buildings, and combined) in 2016. The banking channel is also growing due to the improvement of the UK housing market, which has increased the capacity for mortgage providers to cross-sell insurance. Brokers are losing share as more customers want to purchase independently online. Retailers have also lost share, but remain competitive on price comparison sites. The most common activity before purchasing is visiting a price comparison site, highlighting that customers are sensitive to price, especially when purchasing a combined policy. This heightened price sensitivity among combined customers results in them being less loyal to their provider. Compared to contents and buildings customers, who prefer to automatically renew, they are more likely to shop around and switch.
    $1,295.00

  6. UK Pensions Snapshot 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF0100IA
    The pre
    • and post-retirement markets have seen some of the biggest changes for a century in the last couple of years, and these are clearly translating through to a sales impact on pensions. Automatic enrolment will be the major driving force behind premium income growth over the next five years, outweighing any other combination of consumer trends and macroeconomic factors.
    $1,295.00

  7. UK Travel Insurance: Distribution and Marketing 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF0099IA
    Financial services providers are beginning to establish a presence in the distribution of travel insurance policies. Many consumers are benefitting from being able to obtain a policy from their bank as part of a packaged feature with their current account. Convenience is an important attribute for modern consumers, and banks are beginning to take advantage of the fact that customers appreciate the ability to accomplish many of their financial priorities in one attempt or from one type of provider. However, the direct channel is still holding its weight, while accessing the internet from a desktop PC remains the preferred method of purchasing.
    $1,295.00

  8. Insurance Competitor Profile: RSA 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF0069CA
    RSA Group is one of the oldest and largest commercial insurers in the world. RSA has divided its portfolio into three core regions: the UK and Ireland, Canada, and Scandinavia. RSA caters to a wide range of businesses, from SMEs to large UK-domiciled multinational companies. With its specialist expertise RSA supports companies in the marine and construction sectors, among others. RSA competes in the personal lines segment, primarily using its More Th>n brand. It also has its online-only car insurance provider, RSA echoice.
    $1,295.00

  9. UK Private Motor Insurance: Distribution and Marketing 2016

    By: Verdict Financial
    , Published: Dec-2016
    , Product code: VF0097IA
    The purchasing preferences of private motor insurance customers have remained steady in 2016. Direct to insurer is still the most popular distribution channel. A presence on price comparison sites is also important, with customers using the channel both to research and purchase insurance. To contact their provider, most private motor insurance customers either purchase over the phone or online. Price is most influential when purchasing a policy, but due to a lack of price variation in the market most customers still choose to remain with their existing provider when shopping around. Aviva is the leading provider within the market, with one in 10 customers holding a policy with the insurer. Spend on advertising halved in the first half of 2016 compared to 2015 due to Moneysupermarket.com and Aviva reducing their spend on TV campaigns.
    $1,295.00

  10. Insurance Competitor Profile: Admiral Group 2016

    By: Verdict Financial
    , Published: Nov-2016
    , Product code: VF0067CA
    Admiral Group is a leading provider of car and home insurance active in both the UK and internationally. It operates a number a brands as well as comparison sites. This profile offers a review of the company, its business structure and strategy, its financial performance, and a SWOT analysis.
    $1,295.00

145 Item(s)

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